Lost & Found Management
A modern lost and found system that actually reunites people with their belongings.
Campus-wide lost and found tracking with a public submission portal, smart auto-matching, staff intake workflow, and disposal management.
Overview
Traditional lost and found management is a manual, error-prone process — items logged in notebooks, claimants calling repeatedly, and no systematic way to match lost reports with found items. Lost & Found Management replaces the notebook with a smart platform that actively works to reunite people with their belongings.
The public portal lets anyone submit a lost item report from their phone. Staff intake workflows track every found item from arrival to return or disposal. The auto-matching engine surfaces potential matches between lost reports and found items automatically.
Key Highlights
- Public portal with tracking codes
- Smart item auto-matching
- Photo capture via camera or SMS link
- Configurable hold & disposal policies
- CSV reporting & analytics
- Unlimited users
Features & Capabilities
Everything included in Lost & Found Management — built for operations teams, not just enterprise software buyers.
Public Submission Portal
Anyone can submit a lost item report or found item report from any device. The portal issues a tracking code so claimants can check status without calling your office.
Smart Auto-Matching
The matching engine compares lost reports against found items based on description, location, date, and category — surfacing potential matches for staff review.
Photo Capture
Staff capture photos of found items at intake using the device camera or a remote link sent via SMS. Photos improve match accuracy and reduce claimant disputes.
Staff Intake Workflow
Structured intake process guides staff through item categorization, storage location assignment, and documentation. Consistent process across all staff members.
Disposal Eligibility Tracking
Configurable hold policies track how long items have been in storage. The disposal dashboard shows items that have passed their hold period and are eligible for donation or disposal.
Analytics & Reporting
Return rates, average hold times, item categories, and staff activity reports. Exportable CSV data for operational reviews and budget justification.
Who Uses This?
Common use cases across campus and operations environments.
Student Union & Campus Buildings
Centralize lost and found for multiple buildings in one system, with location-specific intake and filtering.
Event Venues
Manage post-event lost items efficiently with photo documentation and claimant tracking codes that reduce follow-up calls.
Recreation Centers
Track items found in locker rooms, pools, and courts with a consistent intake process and automatic hold period management.
Ready to get started with Lost & Found Management?
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